Who should you call?
Being in charge of a large building or business certain responsibilities fall on you that you may not have thought of. What are you going to do if a disaster strikes a building or business you are in charge of?
Do you have a plan in place with procedures and protocols?
Do you have that handy and in a neatly organized place to help when you are frantic and in a panic?
Hopefully, this answer will put you at ease, you don't have to have all the answers. Our trained sales team can come out and walk you through the steps from start to finish.
We will start by coming out and accessing any possible measures that could happen to your building weather from an inside source, or a natural disaster.
We will then make an appointment to walk with either the property manager or the maintenance manager to take pictures, make shut off valves clearly, know where to park out vehicles when we arrive on site and finally who to contact.
This will all be put into a neat binder step by step what to do on your side and for our side, so we maintain promptness and understanding in these stressful situations.
These binders will be kept in our office ready to go as well as one kept onsite handy for any office staff to reference.
Lastly, these should be done yearly and updated to ensure that the contacts are correct or if any additions need to be made.
Dos and Don'ts of Emergency Situations
Whether you are a property manger, maintenance coordinator or office manager it is important to know who has what duty in an emergency.
You DO want to have a plan in place, with delegated duties ahead of time to ease the process.
These duties should include things like who calls SERVPRO, who lets tenants know, and where the emergency response team can meet.
You DON'T want to be left stranded without a plan in place when disaster strikes. This can lead to more damage and a longer rebuilding process.
You DO want to have enough emergency supplies available for those who would need to stay in the office during a natural disaster.
These thing should contain water, food, flash lights, and battery powered radio.
You DON'T want to have your employees leave the office in the middle of a natural disaster to go home, because of lack of supplies.
In any situation you want to be as prepared as possible to have the safest environment for yourself and your staff.
In emergency water, fire, or mold situation remember to call SERVPRO.
What Is covered under Storm Damage?
In a storm it is hard to know where to turn or what to do next. It is important to know what could be covered under your storm insurance. Every policy is different and can vary depending on what is underwritten. The few different coverage to look for include:
- Water and Ice Damage
- Lightning Strikes and Power Surges
- Wind, Hail and Fallen Trees
Under these specific coverages there can be many exclusions, so it is important to read your policy carefully.
Some things that typically are not included under your normal homeowners coverage include:
Knowing storms and disasters can happen at anytime it is always best procedure to be prepared. Make sure your home is always ready for an impending storm.
Somethings that should always be done regularly include:
- Checking Roof for missing shingles or spots collecting water, possible damage
- Removing any dead trees that could be hazardous
- Making sure a generator is available and ready for any situation
- Having Food, water, and medications for all family members and pets
- Knowing where you water and electric shut offs are
Following these regular house maintenance guidelines will help when a storm event comes about. Here at your local SERVPRO we are always here to help!
The Fourth of July is around the corner as well as many summer cookouts and back yard fires. With many sparks that can be caused from a multitude of sources we all need to take extra steps to prevent house fires as well as wild fires. If you are using a grill that requires a tank make sure to always clean it, on both the tank part and the grilling surface. When finished with the grill cover it properly and store until its next use.
Backyard fires are a staple during the summer and fall months. We all love to roast hot dogs and s'mores on the open fire. When planning a fire be sure to check the local alerts to see where the fire level for the day is. If you are driving by a fire station they will always have a sign out front with the level of Low, Moderate, or High hung to let the public know. There is often a local social media page as well.
Every town and state is different regarding fire regulation. In the south there are quite a few stipulations as to how much to fire can be, how deep the base must be and whether or not it must be covered. In the Midwest there often are less regulations do to lower likelihood of wildfires spreading.
With all of your summer be sure to stay safe and call SERVPRO.
What should be in your family bug out bag?
When packing a family bug out bag it is important to consider whether or not your entire family is mobile or if some may need assistance. If you have an infant you will need to consider bringing a backpack carrier combo to carry your little one and make it to a safe location depending on the storm situation.
With the other family members you will need to divide up the gear based on who can carry what and maintain the same speed with that extra amount of weight.
Next we want to cover what should be in each bug out back and these are these for an extreme situation. Below is the list of extreme situation gear at minimum:
-Basic First Aid
-Emergency Contact List
-Comfort Items (Especially if traveling with an infant)
Where should you keep these emergency bags? You want them to be in a safe dry place that is easily accessible in a hurried situation. The best place would be in the closet by the front door or in the garage by the exit.
Have you had your ducts cleaned lately?
In a large business it is hard to keep track of everything that needs regular cleaning. Having your ducts cleaned annually is important for both the health of the building and the health of those working there.
Ducts can harbor dust, bugs, and growth if left go on too long. The ducts can also show the state of the building and the condition of the air system as well. You may be able to see condensation as well as growth that let you know something else needs to be taken care of.
Cleaning the ducts in your business is little to no work for the building owner, other than setting the appointment. Trained technicians come in and remove all vent covers, use a special rotating brush and machine to thoroughly clean each air way and finally seal and sanitize everything to finish-up this thorough cleaning. Finally we will put all of the covers back on. Depending on the size of the building it can take anywhere from a few hour up to, two days to complete.
Your Building and your employees will thank you for clean, and breathable air. Keep records as they can be valuable if any work on the building is needed or eventually a sale takes place.
Steps to follow after a storm
Watch out for any hazards such as glass, nails, and downed power lines. If you see a downed power line let the police and the utility company know. After a storm you may have to leave a message for both if they are overwhelmed with calls, but they will get the message. When inspecting at night use a flashlight instead of an open flame in case there are any exposed gas lines. If there is a smell shut off the main line, leave the area immediately and let the property authorities know.
Assess the Damages
Check to see if there are any holes in the roof, missing shingles, dents or cracked tile or concrete. Anything that is now damage and was not previous to the storm make sure to take photos for the insurance company.
If there is standing water, avoid it. You do not know where the water came from or if there is any electricity affecting it.
Avoid damaging anything any further
If there are any busted out windows, broken doors or open areas make sure to board up to avoid any further issues or vandalism.
Contact your insurance Provider
Contacting them as soon as you know there is damage will help to move the claim along sooner and get your damages approved by an adjuster soon.
Choose a contractor to do the work and repairs
SERVPRO is always available and will take care of the demolition and repairs to get you back into your home sooner.
How to Handle a Disaster for Your Business
When a disaster strikes most people first think of their homes and families for supplies, but what about your business? In the frenzy it is important to know what to do and who to contact for your business as well.
Do you have a plan in place for your business? Who knows about the plan other than yourself? Is there a contingency plan if you are out of the area, so you know your business and its' employees are being taken care of?
These are all very important questions to have the answers to before a disaster strikes or is looming. Here we want to list the most important things to have taken care of before the situation comes about.
1. Identify the risks that are possible for the area your business is located in.
2. Develop a plan
3. Implement and Train all staff
4. Have all supplies available for when it is needed.
It is important to make sure everyone in the business knows what is going on, the plan, and what their role is in order to take action immediately and have a smooth, safe, and effective plan.
Do you have an escape route?
A fire can happen suddenly and grow quickly. Fire can become deadly and needs to be taken seriously. Is your family or business ready if a fire were to happen in your environment?
For most the answer to this question is no. The first step to fixing this issue it to make a plan for where everyone is located and how to handle it. The best way to do this, is to map it out. Put pen to paper with the layout of your home and/or business, where each individual or group is located, and what route they need to take during an evacuation.
After making a map be sure to mark on that map where all of the smoke alarms are. To be up to standards there should be one on each level, and ideally one in each room. Make sure that these batteries are changed at least every 6 months.
The next step is to establish the exact place where everyone needs to meet. For a family it may be the giant oak tree across the street. For a business it maybe one place or several place if it is a large establishment. It is important to know where this place is, and how many people should be there. When the fire station comes they will ask if everyone is present and accounted for to know how many and who they need to look for.
When you have made it to a safe place you will finally need to call 911. The fire department, ambulance, and police will be dispatched in ordered to get the fire under control and any medical attention taken care of.
When everything is under control give us a call at SERVPRO to help clean everything up and get you back into your home.
Having a Safe 4th of July
We hope you have a safe and happy Independence Day! Whether you are enjoying a pool party with a BBQ or lighting off some fireworks with friends, there are always risks involved with having a 4th of July party. This blog well help you be safer and more cautious this Holiday.
If BBQ is the plan for the day then a little caution will go a long way.
- When grilling, make sure you are well away from your home and deck railings, and make sure you aren't under any trees or low hanging branches.
- Open your gas grill before lighting.
- Make sure to occasionally remove any buildup of grease or fat so that it will not ignite.
- Avoid any loose articles of clothing that could potentially catch on fire while grilling.
Who doesn't want to light off some fireworks this holiday? I know I do, but making sure that you are safe can potentially prevent accidents from happening.
- Always have adult supervision around the fireworks activities.
- Make sure to never be directly over or in front of the firework as you ignite it.
- If a firework doesn't go off, do not try to go and relight it or pick it up.
- Make sure that you don't light fireworks off near or around the house so you don't light anything on fire.
- Always, Always, Always, keep a bucket of water or a garden hose near by and ready in case of a fire or mishap.
We here at SERVPRO of Flagler County wish you all a fun and safe 4th of July holiday and of course if any accidents happen you can call you local and trusted restoration company for any of your restoration needs!